Industry
Services
Billable hours, utilisation, and project margin — in one place.
Project-based billing, timesheet and expense, resource utilisation, retainer management, and service-level tracking for IT services, consulting, healthcare, and professional-services firms.
Problems we solve
The patterns that show up in every reference call.
- 01Project margin only visible after the invoice goes out.
- 02Timesheet compliance is a weekly herding exercise.
- 03Retainer utilisation unclear until quarterly review.
- 04Expense claims hold up project closure.
- 05Utilisation visibility per person, per practice, not available live.
What we do for this sector
Capabilities built for services
Project & engagement management
Phase, task, and WBS-level tracking with budget vs actual at every level.
Time & expense
Mobile-first timesheet, receipt capture, client-chargeable vs internal splits.
Retainer & SLA tracking
Hours consumed vs committed, auto-alerts on drawdown, SLA breach flags.
Resource utilisation
Bench, chargeable, leave — real-time, per practice and per individual.
Billing models
T&M, fixed-fee, milestone, retainer — invoice templates per client.
Revenue recognition
Percentage-of-completion, straight-line for retainer, flexible rules.
Relevant products
Which Maaya product fits your operation.
The services margin picture
Services companies win or lose on two numbers: utilisation and project margin. MaayaERP shows both live — by person, by project, by practice — with the evidence trail auditors now ask for.
Healthcare
Outpatient and day-care healthcare operators use MaayaERP for appointment-to-billing flow, insurance-claim tracking, and doctor-wise revenue reporting.
Is MaayaERP suitable for healthcare services?
Yes — outpatient clinics and multi-speciality centres run it for patient billing, insurance claims, and revenue cycle management.
Ready when you are
Want to see Maaya configured for services?
A sector-specific consultant will scope a demo around your real numbers. Thirty minutes, no commitment.