Platform
Customization
We modify the code. Not just the config.
Code-level customization, module-boundaried and version-controlled — so your customisations travel forward with every upgrade instead of breaking on them.
How it works
What makes customization different
Code-level
Maaya engineers edit source modules, tested and peer-reviewed — not end-user flags.
Module-boundaried
Customisations live at the module boundary so they can be swapped and upgraded cleanly.
Version-controlled
Every customisation carries a changeset, a ticket, and an author — auditable forever.
Upgrade-safe
Customisations are replayed onto each upgrade automatically, with a diff to review.
Tested
Customer-specific tests run on every release so the customisation can’t silently break.
Escrowed
Source and customisation set are escrowed with a third party for business-continuity clients.
What this actually means
Most ERPs sell "configuration." Configuration is a vendor-designed set of flags and dropdowns, which usually covers 60% of what you need. The remaining 40% forces you to either warp your operation or pay for a "custom development" line item that breaks on the next upgrade.
Maaya customisation is different. When we customise, we write code against your module — testable, reviewable, version-controlled code — and we own the forward compatibility. The next release includes your customisations by design, not by manual rework.
Where customers use it
- Industry-specific workflows — shade-based yarn pricing, kanban EDI with OEMs, recipe scaling with solvent tracking, poultry debeaking schedules.
- Country-specific compliance — GST e-invoicing, VAT returns, localised statutory reports.
- Branding — your brand tokens applied to the UI for internal user adoption.
- Agent policies — your agent tools, prompts, and guardrails.
What we don’t customise
- Core data-integrity rules.
- Security boundaries (RBAC, SSO, audit).
- Upgrade pathways.
Everything else is on the table.
Ready when you are
Want customization in action?
One call. Bring the question you care about most. We’ll show you the real thing, not a pitch.